nucore vinyl plank flooring review

NuCore Vinyl Plank Flooring Review

Like its name implies NuCore vinyl planks are the flooring of a new generation. It may be hard to believe but, today’s vinyl floors are often mistaken for real wood and natural stone. The latest technology has enabled companies to make these planks better than ever.

While it’s true vinyl planks have come a long way from the days of disco-balls, and flashy patterns, not all flooring is created equal. Always do your homework before spending your hard-earned dollars.

Here’s what you need to know about NuCore vinyl plank before heading to the stores:

Where Can You Buy NuCore?

NuCore is sold only through Floor and Décor stores. Floor and Décor is a national chain, frequented by both contractors and consumers. They also have a user-friendly site with a chat feature that allows representatives to answer questions immediately.

NuCore availability ranges from in-stock styles that can be picked up the same day to special order which usually ship within 7-10 days. The store also carries a line of coordinating moldings to go along with your NuCore Planks.

Be advised smaller items are not always stocked and may take longer to come in.

Make sure you allow time to receive everything before scheduling or planning an install.

Before ordering anything read the stores policies on shipping, damages, and returns. You can find these listed on their website.

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What Styles are Available?

NuCore vinyl plank comes in a variety of 35 colors and patterns. Your choices of finish include gloss, scraped and hand scraped.  Styles range from airy whitewashed gray tones to deeper mahogany shades.

These planks are $2- $3 a square foot and are easy to afford. NuCore is sold in cartons that will cover between 19-30 square feet. The average plank sizes are between 6”-7” wide and 48” inches long.

NuCore is available in thicknesses of 5.5mm – 6.5mm. NuCore vinyl comes with a pre-attached cork backing, making it softer on your feet and more comfortable to stand for prolonged periods. The cork layer acts as padding and helps to reduce noise from pet nails and second- floor stampedes.

Some NuCore planks also feature an anti-microbial layer to help resist mold and mildew. All NuCore planks are water and scratch resistant: however, the exact levels may not be consistent across the brand.

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How is NuCore Installed?

NuCore vinyl planks install with a tongue in groove system. This system is DIY friendly and simple to understand. The key to a successful install is to prepare the subfloor adequately.

Make sure to follow all manufacturer guidelines and pay attention to the specific requirements for the use of vapor barriers. Be advised, the necessary acclimatization time listed on the website conflicts with the product’s warranty. Make sure you get a written clarification from the manufacturer; before you install the flooring.

After preparing the sub-floor, lay the planks out from left to right starting at the longest wall. Make sure you lay out the entire room before beginning the installation. You’ll want to see where you need to make any adjustments or cuts before you start working.

Work from multiple boxes so you can vary the colors and textures. Always buy about 10% extra than you think you’ll need. It’s better to have additional material on hand, in case you run short or need to make more cuts than you initially anticipated.

There is nothing as frustrating as running out of planks a few feet shy of finishing your project.

When you’re ready to install the planks; lock each board to the next at the edges. You can secure any seams by tapping them down with a scrap piece of vinyl and a rubber mallet. Don’t forget to leave ¼” for expansion around walls and obstacles.

Don’t worry if it’s slow going at first. You will get the hang of it. The flooring will go down easier, and you will be able to move faster, once you become more comfortable with the procedure.

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The Pros and Cons of Nucore

NuCore flooring is a cost-friendly option. The price of these planks will fit into most buyer’s home improvement budgets. The floors thickness is also comparable to more expensive brands.

NuCore has a wide range of shading and finishes available for you to choose from. The company’s warranty also includes a pet-friendly clause and guarantees their vinyl plank won’t permanently stain if pet accidents are wiped up before completely dry.

However, it’s a bit concerning that there are no government certificates posted anywhere on Floor and Décor’s website. Information about where these floors are produced seems to be missing as well. It’s also puzzling that the company doesn’t openly display NuCore’s wear layer or level of scratch resistance.

The absence of any non-endorsed positive reviews seems a bit strange and discouraging.

There is no downloadable NuCore catalog on the website, which might mean that NuCore styles may change frequently. That could become a problem if you’re replacing existing flooring a little at a time. You may not be able to match the planks exactly when you’re ready to move on to the next room.

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The Final Verdict

NuCore vinyl planks may be good quality, inspected, and, certified, but there are no written specifics to be found. The good news is that these planks don’t have many customer complaints either. If you’re hoping to save some money, this plank may be worth talking to a specialist at Floor and Decor.

But, while the price is important, it’s not the only factor to consider when buying new flooring. NuCore vinyl isn’t your only choice. There are more transparent brands on the market that offer excellent value for the money.

Another way to find out how well NuCore holds up is to check the company’s social media profiles and talk to local installers. There are also independent flooring inspectors that may be able to shed more light on this brand. Contact Floor and Décor and ask them to supply copies of any certifications you might find useful.

One final thought–shop around, get details in writing and know what you’re buying before the money leaves your hands. If you have any comments or first-hand experiences with NuCore flooring, please post them below or share your pictures via social media

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Jeanine Hintze

About Jeanine Hintze

Jeanine Hintze is a professional content writer, and home improvement enthusiast from Long Island.

110 thoughts on “NuCore Vinyl Plank Flooring Review”

  1. Avatar

    I’ve read most of these reviews and am very disappointed in how they are written because most of them leave out the details that make a difference. If you have a problem with NuCore, why not provide all of the relevant details instead of just sounding off about your bad experience. What NuCore product did you use? Provide the manufacturer’s specs for the product. What type of subfloor did you install it over? …and so on. If you say you will follow up later with an update – then do so. If you are not going to follow-up, then don’t say you will. To further clarify what I am driving at, if I say I bought a car made by some well known manufacturer (Ford, Toyota, etc), and it is a piece of junk – that is not useful at all. Why? Because all car manufacturers typically make reasonably good cars, but sometimes some have problems. When they have problems, it is not all of their cars that have problems, but usually a specific model, possibly with certain features. The same applies to flooring, or TVs, or whatever else you are buying.

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    Installed in July, now it’s February. 2 bathrooms, bedroom and hall way.
    Terrible smell of damp coming from I don’t know where!
    Additionally, I had numerous issues:
    1. Pink paper builder put down, got wet and turned flooring PINK. Could not clean with anything. Had to replace these pieces.
    2. A lot of pieces warped by sliding door which gets full sun.
    3. Scratches and potted
    4. Floor and Decor told me to have a licensed flooring specialist come out to inspect at my cost ($330.00). If it is mft fault they will pay, but I can guarantee they will blame installers.
    Wish I read here before I purchased this crap…
    I’m first time at home addition/remodel single female, single income who does not have money to waste.
    So may mistakes made, and you don’t know who to trust.

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      Thank you for posting this…. We don’t have a lot of money and you basically are saving me from a big mistake. Floor and Décor really pushing this floor.

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    After hearing from Floor and Décor how great NuCore was in regard to water, scratch resistant, and look….we had our new $700,000 house installed with NuCore…….NOT happy about it. Can’t get Floor & Décor to do anything……Does anyone have NuCore Corporate information / contact info?…….Thank you.

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        Whatever you do, don’t buy it!!!!! No matter what you do or use, it never looks clean. It always looks streaky. I hate this floor!!!!!

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        I also was talked into using NuCore by Floor and Decor. We have had this flooring less than one year and the sheen is gone, the flooring has already started to fail at the seams. And unfortunately, there is not enough reviews to assist people in making a decision. I was pro NuCore until the flooring started to look terrible. It cost me thousands of dollars and I regret every dollar I spent as I am planning to sell my house. I don’t know what I will do now as I am looking at large areas of replacement. Do yourself a favor and steer clear of NuCore.

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          I have the same problem. After 6 months, my floor looks terrible. It is completely scratched up and dented everywhere. I have furniture pads under all of my furniture so that the scratching is minimized. I am even getting scratches under my area rugs. I filed a claim with Floor and Decor and their answer was basically, sorry, scratches are not covered. I get that there is some wear and tear expected, but this is ridiculous. I’m talking hundreds of deep scratches. I had an inexpensive laminate floor for 10 years that performed far better than this.

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      Francesco Mallamace

      my daughter has the same issue here in GA floor decor said contact the manufacture try the corporate number has been disconnected .

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      Thank you for posting this and keeping me from making a BIG mistake! I will NOT shop at Floor and Décor! Sounds like they are horrible and they keep pushing this floor!

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    Nucore sucks. I spent thousands on the plank flooring with grout and it is awful. The grout strip breaks off during install (had it professionally installed) and Nucore doesn’t back their product — blamed all the breaking of the grout strip on my installer. Don’t buy it!

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      I’ll remain anonymous until I get a resolution. I had these floors professionally installed 2 months ago over 900 sqft. The floor is squeaking and the grout lines are popping out all over the place. If you drop anything on the floor and it hits the grout line, it stains. I dropped a potato chip and it stained the grout line. Weird! I had initial hesitation but loved the pattern so much that I went with it. I’m so upset right now and hoping that I get it resolved with F&D.

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        I wish I would have seen this sooner. I would venture to say we have the same style flooring. If you don’t mind would you be willing to give an update on a resolution? We absolutely love style and pattern but the staining of the grout line is definitely a problem.

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    DO NOT BUY THIS PRODUCT!!!!!! I spent thousands of dollars on a floor for my basement. I was assured that it was waterproof. Recently we got water when a pipe broke. We immediately pulled up the floor as instructed and let the floor dry. We started getting mold on some of the boards before we put them back down. I was told by the manufacturer that while the boards are waterproof, they are not flood proof. This was not a flood. The boards were pulled up immediately when they got wet. It has taken two months to get this response from the manufacturer. Every step of the way has been completely and utterly frustrating. I have had to call repeatedly and email repeatedly to get anyone to respond. I think they give you the run around hoping you will eventually just drop the claim and repurchase.

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      As a professional flooring installer with 19 years of experience, this is the first time I have installed NuCore flooring. The installation was for a commercial application – a clubhouse for a small homeowners association. Manufacturers recommendations were followed and installed over a plywood sub-floor that required no vapor barrier. The installation was performed in January of this year 2019. I received a call back in September (nine months later) and was surprised how much of the flooring had separated at the butt joints and is now lifting up at the seams. This floor will require complete replacement. Approximately 1200 square feet. I will be in contact with Floor and Decor to see what the manufacturer will reimburse or replace. Very disappointed in this product.

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        I am freaking out over all of these comments about how bad this floor is…. Have decided not to purchase and not going to use Floor & Décor as I don’t see they are helping with any of the issues I’m reading about. They sure push this flooring!

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    tamra bozarth

    Trying to find out what type of furniture castors I need to buy. My floor is being installed this week and I need them quick, but don’t know what to get. Can I put my rubber backed rugs on this flooring without a problem?

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    The wear layer is listed under specs. I have used Nucore Windsong with no problems. 6.5 thickness. 22 mil wear layer. Cork back.

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    We plan to install Nucore 6.5mm vinyl with a cork backing onto a concrete floor in our lower level. Any insights as to the type of underlayment to purchase? Will a plain moisture barrier suffice? Or, should we get a premium underlayment to increase warmth and to soften the floor? We live in Illinois, so it gets very cold in the winter.

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      What did you decide to do? I’ve been debating the standard moisture barrier or Sentinel Protect Plus Underlayment. The later is appealing because it says if helps with minor subfloor imperfections.

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        I just purchased the Nucore Performance and in the instructions it says that the Sentinel plus underlayment is necessary to not void warranty. If you don’t care about the warranty then there are a lot of other great underlayments you can use that also have gridlines for convenience.

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    As I finished 2 additional rooms for phase 2, I’m back to share my experiences on the 6.5mm Dune Rigid Core SKU 100494475 from Floor & Decor.

    I’m happy with the first room finished about 4 months ago. The vinyl top finish seems to withhold normal day to day use just fine, as long as you don’t drag heavy objects over it (furnitures etc), as clearly stated on the product packaging. Regarding the waterproofing capabilities, I had some scrap pieces left outdoors on the front patio. Aside from slight bending, they held up pretty good against rain. I even dusted off a couple of pieces and used it in phase 2.

    The 2 rooms in phase 2 have concrete sub-floors, which in general are flat in very good condition, and everything went pretty smooth. One of the rooms has sunlight come in thought a sliding door for most of the year. Time will tell if the color on the planks will hold up.

    My experience with the installation is that these Luxury Vinyl Planks do need to be handled with care, as others have pointed out. The tongues and grooves are pretty delicate, nowhere near the rigidity of the hardwood/bamboo/laminate counterparts. But as I previously mentioned, these LVPs cut like butter and installation was really a breeze. I mainly used a wet tile saw (not nearly as powerful as a circular saw/miter saw) to make some long cuts. For most of the short cuts in phase 2, I simply used a utility knife. Cut a few times and it snaps in half along the cut line.

    Link to my previous post:

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    Bobbi Johnson

    Just had 1500 sf of Cheyenne installed in AZ. The color is good, and I wanted something with some texture after removing a very slick laminate. However, this is WAY too much texture. It looks dirty even after being cleaned, as both sweeping and damp mopping leave residue in the grooves. Dust mop is worthless, and have to go with vacuum to clean up pet hair from 1 cat, as it catches on the rough surface. I regret not waiting for CaliBamboo to ship their LVT when they offered to match the Nucor price!

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      There is a product called Quick Shine. It works beautifully. Shines and seals. Can be found on Amazon or at Home Depot. Reapply every few months.

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    As a consumer who purchased and installed, I would warn you, DO NOT BUY THIS PRODUCT unless you want divots throughout your floor and the run around from Floor and Decore AND the manufacturer.

    I purchased this product and had this JUNK product installed throughout my home. And immediately after installation there were indentations everywhere from my furniture!!!! If you sat in the dining room chair indentations were left on my floor. My twin bed in the guest room left marks without having anyone sleep in it.

    I filed a claim and Floor and Decor sent a company to ‘inspect my floors’. The report came back saying there were no defects in the product and blamed my installer. Tell me how a flooring with divots in it is the cause of an installer?!? Additionally they said my furniture had no protectors. Excuse me but am I supposed to put furniture protectors on every single piece of furniture in my home?!? Absolutely absurd to expect this from a consumer. I get a phone call from the manufacturer which is based out of FL and the woman on the phone is absolutely rude and not understanding whatsoever. They offered me more of this ***** floor to replace the pieces that had dents! WTF, you really think this is going to fix my problem… by giving me more of the crap to put in my home?!?

    I’m sorry to anyone that has purchased and installed this product in your home. I know you pain… buckling at the edges, locking mechanisms that are flimsy as heck, so soft the weight of your furniture leaves dents all over, a company and manufacturer that won’t accept responsibility for the poor product. You don’t see any reviews online because if you had to rate it, THIS LEMON product would get POOR reviews from so many consumers. Sure you will get a positive review from time to time but in my opinion this product deserves more negative review than positive. TRUST me on this. DO NOT PURCHASE. Spend the money and buy a better quality laminate than this, you will thank me later. I would post pictures if I could.

      1. Avatar

        I bought spalted black walnut 6.5 flooring for several rooms in my house; appropriate 720 square feet. About 4 months I finished installing it in my kitchen and family room. The problem is there are spots on the floor that will not clean no matter what I use they are still there. I have three more rooms to do but I feel this product does not stand up to the durability it represents. I’m hesitant to complete the other rooms in fear of the same thing happening. It’s a shame because I really like the floor.

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      Douglas Summers


      I agree with you, I purchased and installed this product in my basement, I FEEL LIKE A SUCKER! DO NOT BUY THIS PRODUCT!

      Poor quality, awful material. Please stay away from this product!

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        I’m sorry to hear about your experience! Can I ask the specs of your flooring? Plank thickness and wear layer? Thanks!

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          I would like to purchase this flooring, but I would like to know if it was installed professionally or DIY from YouTube.

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      Thanks for the insight on the divots in the floor, we were considering this flooring and didn’t think about the marks from furniture sitting on it. As we just got a sample and can see how divots could be left in it, it doesn’t have a hard surface. We’re definitely reconsidering to our other option. I hope you get your issues fixed to your satisfaction.

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      all heavy furniture and chairs should have plastic and or felt on bottom of all legs that touch the ground. That is common sense . With the way this review was written , maybe you gave too much attitude-FIRST

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    We bought a home with NuCore flooring installed through the whole house. No problems with dents or scratches, but it has a woodgrain texture that is hard to clean. Sand stays in the grooves and mopping does not get all the dirt. People leave with dirty socks. Yuck.. I would never recommend this textured flooring.

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    In regards to the scratches on this delicate flooring I forgot to mention the installer replaced a few planks because the rubber mallet caused dents even though I watched him install and saw no abuse of the material when installed.

    Bought from Floor and Décor in Costa Mesa, CA. Not helpful. Stated it was out of their hands and have to go to a website to file damage claim.

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    Just installed nucore waterproof flooring 2 days ago and saw a 3 foot deep visible scratch across it after dragging a light wood dining chair while cleaning. The chair has no metal/debris under the legs – only wood. I then looked under a plastic plant vase on the floor and under the plastic legs of a plastic 3 lb child chalk board, and those too caused deep scratch marks. Very disappointed. Afraid to walk on it with shoes or my wife wearing high heels.

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      We did our entire home with Nucor and am so unhappy. Scratches everywhere and the finish is so dull that it always looks dirty. And lastly, the sections under our sliding glass doors keep popping up from the sun and heat, so I have to keep it covered in heavy carpets! We have used laminate in other houses and never had any of these problems.

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    I see a lot of posts here but none of them list the thickness of the product they settle on, 3 mil, 6 mil or 6.5 mil Nucore? To compare 3 mil and 6 mil is like comparing apple and oranges. Please list the thickness when you post. Thank you.

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      1mm = 40 mils

      Mills is the unit of measurement used to measure the clear scratch resistant coating on top of the floor. Also used to measure the thickness of paint in walls.

      MM (millimeters) is the unit of measurement most commonly used when measuring the overall thickness of vinyl or marinate flooring.

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      Tom, I think what you are asking is what is the thickness of it, 3mm, 6mm, 6.5mm, etc? The thicker the product, the easier it is to install over non-perfect substrates. And what is the wear layer, which could start low around 5 and go up to 22 for residential and much higher for commercial. The wear layer is what will determine how easily it dents and scratches I just ran a quarter over and over a Lawson WPC until the quarter became hot and it didn’t have a mark on it. The Lawson is a 20 MIL WPC. I also left water sitting on it for 24 hours (where the planks meet) and the water just dried up and washed away the water ring. NuCore is 20 MIL. I intend to put down a test area in our home to see how true the claim is, as well as for pet urine damage, since that is our primary reason for changing from carpet to WPC.

      Update: Oops! Meant to clarify the wear layer of around 5 MIL – 22 MIL.

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        How did your test go? I was considering buying this NuCore flooring with cork back but after reading all the complaints about NuCore flooring, I’m a bit hesitant. How was your test?

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    Did one of the 3 rooms as phase 1 about 3 weeks ago with the 6.5mm Dune Rigid Core SKU 100494475, so far so good. I agree with what others mentioned that the planks are pretty thin thus require very flat sub-floors. Spent an entire day removing carpet and prep the wood sub-floor, removing every staple and patching every hole I could find. Also must handle the planks with extra care to avoid damaging the corners. The plus side is it’s very easy to cut and didn’t generate a lot of dust. I used a wood circular saw blade on a wet tile saw (not nearly as powerful as a circular saw/miter saw) to make some very long cuts, even a tile saw cuts it like butter.

    We have a metal frame king size bed putting all the weight on 4 tiny feet. Time will tell if the planks would dent over time…

    Phase 2 with the other 2 rooms will start next month, difference is they have concrete sub-floors. Will update here when done.

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      Any update on installing over concrete? We’ve had it installed over tile and were disappointed with the way it seems to pop up on some seams along with just generally feeling hollow where the floor isn’t completely even. We are building a home now and the builder uses this instead of wood, but obviously will install over slab instead of existing tile. We hate their tile selection at the design center, so we are curious how this installs over concrete?

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        We installed over concrete and have had no problems. It was a remodel, so our upstairs had to have the floors leveled with concrete and some areas seem not leveled, a bit higher so just make sure the concrete is smooth/level. Otherwise, great product for dogs and kids, ours looks like French Oak.

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        I had this professionally installed 6 months ago this n a concrete floor. There are issues with mold on the cork due to moisture. I greatly recommend placing a moisturize barrier down first.

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          Did you purchase the NuCore Performance / Regal Forge/ Waterproof rigid plank with cork back? Did you lay a moisture barrier? I was told that NuCore Performance came out only a few months ago and I really like the look but the reviews I’ve read say otherwise. i understand there are 2 NuCore product lines?

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    If we already have tile down do we still have to install under layment? By the way, we’re in Az where we have almost no humidity.

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      You can but expect this crappy product to dent from the weight of the pool table. Mine dented heavily from the weight of my living room couches. I would NOT recommend this junk product. Floor and Decor should be embarrassed to sell this crap.

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        I completely disagree with Stephanie. We’ve had this floor for a year and absolutely love it. I’ve had no issue with furniture dents and we have a family with 3 small kids. Our furniture gets moved a lot and our kids are rough. After 12 years with pre-engineered hardwoods that damaged super easily, this flooring has been a dream! We love Nucore! About to install in the house we’re building as well.

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          Where do you live? I’m in Texas and my aunt has this flooring and LOVES it, so we were also giving it a go as well. I already bought 1120 sqft of it, but have yet to lay it out.

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          I haven’t had any issues with nucore either. And we have cats that run all over it with full sized claws and plenty of furniture has been moved across it. There are places it has scratched when my mom dragged a dresser with a metal point sticking out over it, but that’s to be expected. We had engineered hardwood in the old house and the nucore vinyl is so much more durable and much more forgiving of floor that’s not level during install. Our engineered woods would click and squeek over unlevel areas..

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    Can you use Nucore laminate planks (6.5mm) to support an 8′ pool table or will it dent and/or buckle from the heavy weight?

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      NuCore is vinyl, not laminate. And from Kamila’s comment that it is 6 MIL, I would not suggest a pool table. The higher the wear layer MIL, the better the plank – little to no damage.

      The NuCore we are looking at for our house is 6.5mm thick and 22 MIL wear layer, 100% waterproof. Use felt protection, never use rubber-backed protection on furniture or rugs.

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      I had an 8’ pool table on my nucore with a water vapor lining in my basement as well as an iron queen bed, a single bed and furniture of which I move all around with ease. I never took my pool table off the little individual dollies I had on as it made it easy to move around.
      No dents any where or buckling after 4-5 years

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    Just went to floor and decor to check out their NuCore line after going to several local flooring companies and getting outrageous prices for vinyl plank. The look and feel of the flooring seemed on par with the higher end brands I’d seen at half the price. Was told it has a 22mil wear layer!

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    Don’t understand why we had to order the transition pieces. They were special order and not available in the store. We were also charged around 20.00 for delivery to the store. These pieces should be available, you need them to install.

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    Small project but am not at all happy with the effort going into making the seams not visible. Light color could be problem but I don’t feel this is a quality product. Snap in system is too thin and delicate. Aborting this product and going with tile. Not at all happy after 2 boxes. Would not recommend.

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    I have over 12 years residential remodeling and painting experience. I have installed numerous hardwood floors and laminate floors over the years and with the exception of normal aggravations and things that go along with this type of work I have no real complaints… until now.

    I just installed some NuCore vinyl plank flooring (cityscape 12 x 24 x just shy of 1/4”) And within a couple of days corners are popping up and edges are coming loose especially in the main walkway of the room. I did have my doubts when I noticed how small the groove is that the flooring snaps into. I measured just shy of a 16th of an inch. Where it did snap together easy that part was true, but the tongue and groove is very fragile and would break with any slight adjustment. I do not recommend this flooring. It was a complete waste of time and money.

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    We are trying to compare quality difference between Lowes, Smartcore Luxury Vinyl Plank/Cottage Oak and Nucore 6mm light gray plank with cork backing.

    Any comments or suggestions would be greatly appreciated. Thanks!

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      I must say, I am totally pleased with NuCore to date. My wife and I started installing our floor in our lake home in Michigan… colder winters than here in Ohio… and a lot of sand! We started putting the floor down in January and just now finishing up (with having to order additional product – no problem with matching or similarities which may cause concern). We have no complaints… a full summer of use… water, sand, moving items around during construction and at times 10 people and 3 labradoodles and one golden doodle!

      Price was in line and installation… once you get started, goes easier. I highly recommend using a scrap piece to tap pieces together… also I like the option of using glue if needed along some edges.. like the bath tub or by our kitchen island. We ran this floor throughout our entire house- bedrooms and all- love the ease of making it all fit together from room to room. RECOMMEND. Bought in Columbus Ohio… installed in NW Michigan!

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    I purchased my flooring in Arizona from Floor and Decor who assured me that summer heat would not affect the product. NOT SO. It buckled under the heat and they now deny my warranty because the manufacturer said the room temperature should not have exceeded 80 degrees. I am a snowbird and I know of no snowbird that leaves their airconditioning below 80 when they leave. I would never recommend this for hot climates. Floor and Decor ignores my complaint and I am now left with replacing an entire floor in my house even though the product is less than a year old.

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      First of all 80* is too high, I’ve been in HVAC for 37 years and I have recommended that. More so, my clients would do so. High temp equals high humidity. That was your problem, not the flooring.

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        You May Be Wrong! The humidity in AZ is extremely low! So low that people often use Evaporative coolers down there instead of A/C systems.

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        7/7/2019 — I’m in Florida. My air-conditioning thermostat is set at 79°. And I use ceiling fans. If you would like to come and keep my thermostat lower, would you pay the electric bill from Duke Energy that’s going to come? Sometimes we have to keep our thermostat up some. We can’t afford not to…

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      Also purchased Nucor flooring at Floor and Decor in Arizona and the flooring buckled the first summer when there was no air conditioning.

      Was not told by anyone that there was a temperature range that this floor needed to stay within or it would not be covered by warranty. Temp range is 60-80. Interesting that now this temperature range is talked about by the sales people at Floor and Decor. Be aware snowbirds, do not install this flooring in Arizona unless you plan to run your air conditioner during the hot summer.

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    I used Nucore Driftwood Oak Plank on my rental 2 years ago and it still looks brand new. When I got a sample I wanted to see how tough it was compared to laminate. So I took my house key and rubbed it multiple times with pressure against the surface of the product to test its scratch resistance. It survived without a mark. The laminate samples had gouges and unsightly scratch marks after my little test. The Nucore has survived renters with dogs and kids.

    As for divets from walking or heavy furniture use I haven’t seen any. But then again the Driftwood Oak Plank pattern and texture maybe hiding those flaws better than other types.

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        I have the Driftwood Oak also, Put it throughout the house except for 2 bath rooms, Kitchen, and entrance. This was installed 18 months ago over a concrete fool only the Driftwood planks. They are waterproof, proof has been provided by my male Japanese Chin he misses the training pad sometime on rain days. Aside from that my wife and I have moved couches with convertible beds and if you want to talk about heavy furniture that”s it. I have not had one problem with them. My wife loves the floor and after 54 years of marriage she finally stopped complaining. I live in Florida and bought our flooring in the Tampa store. I will use NuCore again with no reservations.

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    We installed NuCore in our home under the guise that it was very durable. However, there are many “divets” in the floor. It also has scratched easily. It was installed only a few months ago. We have no pets and are extremely careful with the flooring. I don’t ever post reviews, but we spent so much on this flooring plus the installation that I don’t want anyone else to make the same mistake. We bought Red Mahogany High Gloss. The color is stunning–the divets, not so much!

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      My guess is that because it’s a high gloss finish, any dents will easily show. With the reviews for their matte textured finished flooring, this doesn’t seem to be as much of problem or at least it’s not as noticeable.

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      We’re looking at installing the Red Mahogany High Gloss in a home we’re building in Kauai, Hawaii that will also be a rental part of the year. How is your flooring holding up, and how does it look? Do you know if Hawaiian temps or humidity would pose a problem?

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    We are looking at Coretec Pro Plus – Galveston Oak or Shaw Floorte Antica HD Plus -Tempesta. Coretec is cork backed and Shaw is rubber backed. What is the difference/pros-cons of the two types of backing? This is for our bedroom and we are on a concrete slab.

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    We installed NuCore throughout our 2100 sf home in Austin, TX. It was installed over a year ago. We have children, a labradoodle, and a pool that could have impacted these floors but happily we have no issues to report. In the past, we have had hardwood floors but this time decided to try NuCore. We are very happy with our decision..

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    I just bought Nucore for my entire house and having a difficult time putting it in. It’s hard to cut small areas around air vents and post etc. Any tips on what to use to make better cuts without messing up the planks? Some of the planks break on the sides when I take them out of the box. Can I exchange for more? Thanks

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      You need to contact Floor and Décor where you bought the flooring about returns and how to install the flooring. This website is just for consumers looking for information, it is not the manufacturer.

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    Spent almost $4,000 on 1200sq ft of flooring and I’m not satisfied with the product at all. Took me and a friend that’s laid many laminate and hardwood floors over 8 hours to do 2 rooms. Not only was it hard to work with but we took our time when making sure every joint and seam was perfect. (Especially being on my own house). I had told my wife who is just as picky as me to look it over. After 3 days the floor in the second room started to split at the 4’ seam. Looks to me the planks are warped. Now I realize why it was so hard to lay. I made sure the subfloor was properly screwed and nailed down on my hands and knees and level. Also swept and vacuumed several times in the days leading up to the project! I followed every step on the website side of the box. I tapped every piece in 3 different spots. Not only that it was on the second room of the day in the 8 hours. And it was only about 400sqft. I have contacted the manufacturer and I’m still waiting for a response, and I have to pay for a licensed contractor to come out and inspect the job I did. I did another 600 the 2 days after and have no problem. Just the one room. I was told by them I have to stop laying the floor and keep my house torn apart so they can inspect. It’s getting to the point where I just want a complete refund and they can take their product with them and I’ll go with something of better quality for the price I spent!

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      Hello, We are considering NuCore. Were you told by Nucore or your contractor to stop? Did you get a reply from NuCore? Any other issues, or what point are you at?

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      Hi Joe
      Were you able to get a response or refund from the manufacturer? I have the same problem with the splitting of the 9″ side and corners are popping out everywhere (2000 sq ft). My contractor ripped it out and redid the subfloor and installed new flooring, and after 2 months, same thing is happening and they said that there my be an issue with the tongue because it so thin. Thanks for your info.

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      Does anyone have the NuCore Corporate office or NuCore Customer Service address?……A very unhappy buyer of NuCore in Dallas Texas!

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    Love it. Easy to install with a beautiful finish. Highly recommend. No issues with scratching from our large dog.

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    Marlene Crep

    I have Nucore throughout my home. Although I like it, it seems a little dull. Can I add anything to my cleaning methods to give the floor a little shine?

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    I’m about to lay NuCore throughout my condo. It’s on-grade slab in Florida and the carpet I’m replacing had an issue with mold. There are cracks in the slab that were sealed prior to me moving in. I’m about to do a calcium carbide test to see the moisture levels but I can’t find the acceptable levels for NuCore. I plan on sealing the flooring and using liquid leveler. We’re you able to find the acceptable levels of relative humidity or moisture?

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    I installed it on a cement slab, (because of the cork backing no other underlayment is needed) in my living room, entrance, kitchen, bathroom and master bedroom. I’ve had it for almost 3 months and love it. Soft to walk on with the cork backing, and spills wipe right up, even stains!

    Use either a dry Swiffer to get dust and stuff off the floor or once a week I vacuum. I have an attachment on my Shark for floors. Had contractors working in the house and just had to wipe up snow prints, even dried up salt from boots wiped up with a damp paper towel! It was also easy to install.

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      1st guy at the store said I did NOT need underlayment when installing this on concrete, A week later, the 2nd guy at the store said I still need underlayment when installing on concrete. Even the packaging says this. Who to believe??

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        The manufacture is the one to trust. Cork gets moldy… think of concrete in the ground as a sponge, it will bring the cork in contact with moisture and in time it will mold. 6 mil visqueen will separate you floor from the moisture concrete will weep up. Remember to bring it up the wall just under the height of the baseboard. It’s pennies a foot and very cheep insurance to protect you floor and home from unwanted mold. I hope this helps!

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