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pergo flooring review

Pergo Flooring Review: Pros vs Cons, Options & Pricing

July 19, 2020 / 86 Comments

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When it comes to those big, important purchases such as your flooring, we often choose to go with a well-known name, as brand recognition often means trust. Pergo is one of the biggest names in the flooring industry, and they produce laminate, hardwood floors, and luxury vinyl plank flooring. So, something for everyone. But are they really a good brand?

Pergo is a highly affordable brand, and they offer a diverse range of flooring options, especially in laminate (they did invent the stuff after all), but their selection of hardwood and luxury vinyl plank is not to be sniffed at.

However, it seems that not all of Pergo’s lines are created equal, and while some are fantastic, others leave a lot to be desired. In addition, details on warranties are very obscure and differ greatly depending on the retailer you use.

If you choose carefully, you can get great flooring at an affordable price from Pergo. But exercise caution when making your selection.

About

Pergo was established in 1977 when they invented the first laminate flooring as a new application for high-pressure laminate. Since then, Pergo has grown into a comprehensive flooring company, producing laminate, solid wood and engineered hardwood flooring, and luxury vinyl plank (LVP) flooring.

About

Pergo is owned by Mohawk, the world’s largest flooring company, which has operations in North America, Europe, Asia, and Australia. All of Pergo’s products are produced by Unilin BV, which is based in Belgium.

The Styles

The age-old question of laminate or hardwood is eliminated by Pergo’s set of offerings. There’s a wide variety of each option for your flooring needs.

Which one is right for you? Here’s what Pergo says:

Laminate

Who do you think would do laminate flooring best? How about the people that literally invented laminate?

Pergo invented the laminate floor over 35 years ago and still leads the industry in laminate flooring. They’re dedicated to creating quality products without the use of any toxic chemicals and pass a set of third-party tests to ensure quality.

Laminate isn’t waterproof, but it comes pretty close. Pergo says their laminate is water-resistant, giving you a 30-minute window to clean up spills.

The price point for Pergo’s laminate lands in the $2.50 to $3.00 per square-foot range. This puts their prices at right about the industry average, which is $2.40 to $4.00 per square foot.

If wood floors aren’t your thing, Pergo offers laminate flooring in stone and ceramic styles as well. Essentially, Pergo offers everything except the kitchen sink; they’re a flooring company after all.

Hardwood

Offering styles catering to the DIY handyman and professional installer, Pergo has you covered no matter what kind of hardwood you need.

If you’re an engineered hardwood lover or you’re a sucker for solid, there are three styles you’ll be able to choose from:

Engineered Hardwood

In case you’ve never heard of engineered hardwood, don’t fret, you’re not alone. Despite semi-popular belief, engineered hardwood isn’t the mutant cousin of the solid hardwood floor.

Engineered Hardwood

Engineered hardwood is a layered hardwood floor that has a separate backing layer from the layer used to lock the flooring into place. Engineered hardwood is typically easier to install and has the same feel solid hardwood does on the feet.

Pergo Max

If you can’t fathom hiring someone else to do the job for you, Pergo Max should be your floor of choice. This engineered hardwood should click right together to ensure an easy installation process.

Pergo Lifestyles

If you’re confident in your abilities to install flooring that requires more elbow grease than clicking into place, your ideal flooring is Pergo Lifestyles. This is also an engineered hardwood but requires staples or glue to install.

Solid Hardwood

If you’re looking for the ultimate classic hardwood, this is it. One layer of wood is topped with a layer of finish for the diehard (wood) enthusiast.

Pergo American Era

Do not try this at home, kids. Pergo’s American Era collection is the top of their hardwood line, and its solid construction should not be installed by someone without prior flooring experience. Go ahead and hire someone—your wallet will thank you later.

Pergo’s hardwood and engineered hardwood is on the lower end of the price spectrum, ranging from about $2.80 to $5.00 per square foot. You’re getting a bargain considering that the average engineered hardwood is from about $4.00 to $7.00 per square foot, and the average solid hardwood is from about $4.00 to $10.00 per square foot.

The styles for hardwood aren’t as varied as they are for laminate; however, there are dozens of finishes for each style to choose from.

Luxury Vinyl Plank

Pergo offers a selection of what they call “extreme luxury vinyl” flooring. Characterizing it as the next generation of LVP flooring, they claim it’s 100% dent-proof, waterproof, kid-proof, and pet-proof.

They construct their vinyl flooring from a solid stone-plastic composite, which is layered and then enhanced with a lacquer finish. This is what gives the floor its durability.

Pergo’s vinyl flooring comes in 60 different designs, including wood, stone, and tile look. They come in tile, wide, enhanced, and original collections. This flooring will set you back between $4.00 and $5.00 per square foot, which is at the mid to low end of the market, which has average prices of $3.00 to $7.00 per square foot

On their website, Pergo offers a lifetime residential warranty for their LVP flooring, and a 10-year commercial warranty, which is about standard for this type of flooring. But the warranties offered by individual retailers may differ.

The Warranties

Pergo’s warranties aren’t as clear cut as they claim they are on their website, where they offer lifetime manufacturer warranties on most of their floors in residential installations. But in reality, depending on which product you buy and where you buy it, your warranty will be different.

If you’re interested in purchasing a Pergo product, you’ll need to order from a big-box retailer rather than directly from their website. They’re found in most Lowe’s stores and Home Depots across the country, but some smaller retailers will carry their lines, too.

Home Depot and Lowe’s have different warranty levels for each of the products described above. Before buying any product from this company, I’d suggest doing your warranty research to make sure you’re getting the coverage you and your lifestyle will need.

If buying from another retailer, you’ll need to talk specifically with that retailer about their Pergo warranty. There’s no info on the website for any other companies’ warranties besides Home Depot and Lowe’s.

Be acutely aware of what you’re buying and make sure you’re not making an investment this large without protecting yourself. You wouldn’t ride a motorcycle without a helmet, so don’t purchase flooring without a warranty.

The Reviews

With a company with as long of a history as Pergo, you’re bound to find reviews that are both “print out and put on your fridge” worthy and “report the user as spam to make the review disappear” worthy.

The Reviews

Here’s what some Pergo customers had to say about the products they purchased:

The Good

Some of Pergo’s customers are over the moon with their purchases, such as this customer from Elk Grove, California:

“Bullet Proof Flooring. Okay, I didn’t actually shoot at my floor. We installed some Pergo American Cottage from Lowe’s 10 years ago. This floor looks exactly the same as the day it was finished.”

The Bad

Unfortunately, there are overwhelmingly more unsettling reviews than there are positive ones. Here’s what Jane of the Woodlands said:

“I purchased $6000 worth of Pergo Max hardwood flooring from Lowe’s. It was professionally installed. After 1 month, the floor is so scratched that the installer recommends replacing the entire floor – the scratches cannot be fixed. No help from Pergo on this matter.”

Here’s what Marilynn of Lincoln said:

“Our Pergo Max flooring is less than 4 months old and looks like it’s years old. It has fine scratches apparently from sweeping it with a broom. When I mop it with a damp cloth and water only, it leaves streaks and smears and dulls.”

And here’s what a flooring installer from Ohio eloquently said:

“Garbage in a box.”

FAQs

Is Pergo Flooring Good?

The quality of Pergo’s flooring is best described as variable. While some customers are very happy with the quality of the flooring, others complain that it started to look worn much sooner than expensive floors, and that warranty support was limited at best. They receive an average of 2.5 stars on most review sites. Laminate flooring seems to score worse than Pergo’s other flooring lines and should be purchased with caution.

Do Pergo Floors Scratch Easily?

All hardwood floors scratch, but laminate and vinyl plank flooring are meant to be more durable. It is described as scratch-resistant, though there is no such thing as scratch-proof. While Pergo is adamant about the durability of their floors, many customers have reported that their floors scuffed and scratched much faster than they had imagined.

Pergo’s vinyl floors seem to be more durable than their laminate options. Customers who have bought Pergo’s laminate flooring have also complained that the locking edges that keep the planks in place are also easily damaged.

Is Pergo Better Than Other Laminates?

Pergo’s laminate flooring is comparable with other laminate flooring options on the market in terms of cost, the range of styles available, and durability, scratch-resistance, and water resistance. Pergo stands out in the market, as they invented laminate flooring in 1977 and brought it to the United States in the early 1990s. This headstart used to give Pergo an advantage in the market, but swift innovation means that is no longer really the case.

Is Pergo Laminate Better Than Hardwood?

Hardwood flooring is still one of the most desirable flooring options on the market in terms of its aesthetics and lifespan, and as such it does a lot to add value to your home. Laminate is a more affordable alternative, but more than that, is a better choice for some environments. Laminate tends to be more scratch-resistant and stands up better to moisture than solid wood floors. As such, laminate is often recommended for bathrooms, basements, and high-traffic areas.

Is Pergo Laminate Or Vinyl?

Pergo is a flooring brand, but the brand name is often used as a byword for laminate flooring, as the company invented laminate flooring back in 1977. However, Pergo in fact produces both laminate and vinyl flooring as well as a variety of solid wood and engineered hardwood flooring options.

How Long Does Pergo Laminate Flooring Last?

Cared for properly, Pergo laminate flooring should last between 15 and 25 years. Pergo offers a limited lifetime residential warranty on their laminate flooring, and a 10-year light commercial warranty. This warranty guarantees the floor will not wear through, fade, stain, or become water damaged by wet mopping or standard spills, and that the joints will remain secure under normal use.

Does Pergo Need Underlayment?

Pergo states that all of their floors require an underlayment to facilitate installation and sound dampening, and provide thermal and moisture protection. They recommend using their own Pergo Gold underlayment option.

Is Pergo A Good Brand Of Laminate?

The brand name Pergo is often used as a byword for laminate floorings, as the company invested the flooring back in 1977 and brought the technology to the United States in the early 1990s. Their long history in producing laminate flooring used to give them an edge in the market, but new technological developments have leveled the playing field. Today, Pergo is a mid-range laminate flooring option both in terms of price and quality.

Is Pergo Flooring Expensive?

Pergo flooring is affordable and sits at the mid to low end of the market in its pricing. Pergo’s laminate flooring costs between $2.50 and $3.00 per square foot. Its solid wood and engineered hardwood floors cost between $2.80 and $.5.00 per square foot. Their vinyl flooring lines cost between $4.00 and $5.00 per square foot.

The Verdict

Pergo is a big-name flooring brand that produces a broad range of laminate, vinyl, and solid wood and engineered hardwood flooring. Their prices are reasonable, at the mid to low range of the market, but the quality of their flooring varies.

While Pergo receives some glowing reviews online, negative experiences seem to outweigh the positive, and on most review sites they have an average star rating of 2.5 stars,

This certainly doesn’t mean you shouldn’t take advantage of Pergo’s flooring options, just that you should purchase with care. Order samples from Pergo’s website and put them to the test. Also, search online for reviews of the specific flooring you’re interested in.

Have you purchased and installed a Pergo product in the past? Comment below and let us know what you think about Pergo..

About Ashley Rose Marino

Ashley is the owner and principal of Ashley Marino Designs in Dallas-Fort Worth, Texas and loves anything and everything home related. When not designing interiors, she’s hopping on an airplane across the country and writing about what she knows best. Visit Website.

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