Mirage Hardwood Flooring Review

Mirage Hardwood Flooring Review

By Fortino Rosas / September 6, 2021 / 11 Comments

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    Close your eyes and picture a renovated space. A house that truly feels like home, or an office that’s warm and welcoming to your customers or clients.

    Now, open them. While this may seem like a fantasy or perhaps just a mirage, you can easily make this image a reality by updating your space with Mirage hardwood flooring.

    Mirage bills itself as the manufacturer of the world’s finest hardwood floors. But is its flooring really the best? That’s what we’re here to find out.

    In this guide, we’re going to take an in-depth look at Mirage hardwood floors. We’ll evaluate factors like cost, selection, and durability using consumer reviews and other resources.

    Why take the manufacturer’s word for it when you can get the inside scoop? Keep reading to learn more!

    Is Mirage Hardwood Flooring Durable?

    Let’s be real: new flooring can be quite expensive, even if you shop for budget-friendly options. So, if you’re spending the money (and your time) installing new floors, you want them to be durable. Mirage promises that its floors are “the world’s finest and best hardwood floors,” but is this claim really true?

    Unfortunately, there are quite a few consumer complaints about Mirage hardwood flooring. The primary complaints center around how easily the floors are dinged and dented.

    Even when taking precautions such as removing shoes before walking on the floor, many consumers have noticed damage occur on their floors with typical use.

    Other consumers have complained about the surface of the floor scratching due to pets and furniture. Keeping pet nails trimmed and using leg protectors and furniture coasters can help reduce this problem.

    However, even households with no children, pets, or heavy traffic noticed scratches on the surface of their floors over time.

    In addition to these problems, consumers also complained about customer service. These consumers state that customer service did not adequately resolve problems with wood flooring that objects easily damaged.

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    Is My Purchase Backed By A Warranty?

    All Mirage hardwood flooring products come backed with warranties. This includes a lifetime structural warranty and a 35-year finish warranty with residential installation. The finish warranty is lower at 3 to 5 years for commercial use.

    The structural warranty does not cover fading due to excessive exposure to sunlight, distortion caused by nails or staples, and installation of Classic flooring over radiant heating systems.

    The finish warranty does not cover floors that are improperly cleaned or maintained, floors that are damaged as a result of negligence or accidents, water damage, pet claws, insufficiently protected floors, or floors that are scratched by sand or other abrasives.

    The warranty proved to be a problem for many consumers that experienced damage to their floors. The consumers that contacted Mirage were not given a refund or replacement for floors that were damaged from typical use.

    To make sure your warranty stays intact, make sure that your floors are properly installed by a professional. You also need to properly care for and maintain your wood floors, which we’ll go into more detail on in a later section.

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    How Much Will I Pay For Mirage Hardwood Flooring?

    Hardwood flooring is one of the most expensive types of flooring on the market. How does Mirage’s pricing stack up? Let’s take a look at some estimated costs.

    Hardwood flooring typically costs around $4 to $10 per square foot. If you purchase an exotic species, you may easily pay $10 or more per square foot.

    You do need to remember that pricing varies based on a number of factors, including but not limited to the species of wood, the brand you select, and where you purchase the flooring. This pricing also does not include installation costs, or the cost of additional materials needed for installation.

    The pricing on Mirage hardwood flooring also varies based on the style you select, the size of the planks, and the retailer that you make your purchase from. However, you’ll mostly find that Mirage flooring cots between $6 and $8.50 per square foot. Some exotic species cost around $10 per square foot.

    When you compare it to the typical costs of hardwood flooring, Mirage hardwoods have a price on the higher end, although it is not the most expensive brand out there. However, it is not the best choice for any consumer that’s shopping on a budget, as there are plenty of more affordable options available on the market.

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    What Styles & Colors Are Available?

    One major benefit of Mirage hardwood flooring is that there are plenty of style, color, and texture options available. Choose from one of the company’s many collections, including Admiration, Exotic, Flair Herringbone, and Natural.

    Mirage offers hardwood flooring with matte, semi-gloss and ultra-matte finishes. You can choose from textures including distressed, engraved, smooth, and brushed, as well as colors like white, black, brown, beige, and grey.

    There are a variety of species available to purchase through Mirage. Choose from options such as maple, red oak, walnut, Brazilian cherry, and African mahogany.

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    How Do I Maintain My New Floors?

    Mirage makes it easy to maintain your floors with its Mirage Clean Hardwood Cleaner. These products do not leave behind a residue and do not require rinsing. If you do opt to use another type of cleaning product, choose one without waxes, which may leave behind a buildup.

    Mirage advises against using a steam mop, refreshers, and floor polishes, all of which can damage your floors. You should also avoid using water that can cause your hardwoods to become stained, warped, or buckled.

    You can do daily cleaning using a broom or hardwood vacuum. Mirage recommends vacuuming or sweeping at least twice a week to keep your floors looking their best, although busy households may have to clean their wood floors more often.

    You can protect your floors from fading caused by UV light by moving throw rugs and furniture on a regular basis. Window treatments that filter light can also help reduce fading.

    If your floors start really showing wear, you can sand most floors up to four times. The manufacturer recommends resurfacing your floors every 7 to 10 years to keep them looking great.

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    How do I clean a Mirage floor?

    For daily maintenance, you can use a broom and a vacuum specifically made for hardwood floors. Feel free also to use a floor cleaning product made for hardwood floors. In general, you’ll need to clean the floors once or twice a week.

    The brand advises avoiding steam mops since steam can cause damage to hardwood floors. Avoid using abrasive cleaners and floor polishers. If you’re using a mop, use it dry and with a solution made for this flooring type, not water.

    Is Mirage flooring engineered hardwood?

    Mirage is a company that offers both solid hardwood and engineered hardwood floors. Their flooring is made using four different types of technologies: TruBalance (real hardwood boards made using an environmentally friendly approach), Engineered (real wood over a hardwood plywood base), Classic (100% hardwood, solid product), and Lock (real hardwood boards with a high-density fiber core).

    This company’s hardwood flooring comes in a wide range of colors, three finishes (matte, ultra-matte, semi-gloss), and various textures, and is derived from various wood types.

    Final Verdict

    While Mirage claims to offer the best hardwood flooring on the market, consumers that have experience with the brand claim otherwise. Floors that are easily scratched, dented, faded, and damaged seem to be a common complaint.

    At this price point, the quality should be much better, as it is one of the more expensive brands on the market. Consumers were also unhappy with the warranty, stating that damage that occurred from normal use was not covered.

    There are a few positive features about this flooring, though. There is a wide selection available. The flooring is also fairly easy to clean and maintain as far as hardwood flooring goes.

    However, if you’re looking for flooring that is affordable or extremely durable, you may not be happy with the price and performance of Mirage flooring.

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    About Fortino Rosas

    Chief Floor Critic, 32 years of experience in flooring installation and sales

    Fortino Rosas is an independent flooring contractor with 32 years of experience in residential and commercial flooring installation and sales. He joined the Floor Critics team to share his expertise with our readers. Fortino has acquired vast knowledge and skills in the areas of product selection, space planning, and installation. He has installed flooring in residential, government, and commercial office projects in the Midwest. Visit Website.

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    11 thoughts on “Mirage Hardwood Flooring Review”

    1. Love the floor, but more sensitive than a new born baby. So many little dents, and cleaning is a unique experience. Also not waterproof – need to clean up right away or it can damage the engineered wood. My previous floor was impervious to hit and dings, was in better shape after 30 years than the mirage is in 10 months. Crazy, and all said this was top of the line. Beautiful product but a log of TLC needed. Will need to see how their warranty holds up … will need it.

    2. I have had Mirage 2 1/2″ ash flooring, semi-gloss, that I installed myself throughout the house 20 years ago. It has stood up exceedingly well indeed with only the kitchen showing the odd dent and ding where weighty things have been dropped and short lengths where the fully laden refridgerator was unthinkingly rolled out without any protection. We do consistently use felts under chair/table/bed legs.

    3. As an installer who has been installing hardwood floors for 31 years, I can tell you unequivocally, that Mirage Floors are the best quality floors in the business. I have many repeat and happy customers over the years and their original floors that I installed years ago are holding up very well. The author of this blog seems very biased, or just does not understand Flooring. All wood floors can scratch and no manufacturer covers scratches in their warranty. It’s wood people!!! Concrete can scratch. The right floor has to be sold for the right situation. You don’t put a glossy smooth finish maple in high traffic areas. You put in a low gloss and/or textured floor, which Mirage has plenty to choose from. Their Duramatt finish is unbeatable for durability and hiding scratches. I guarantee 100% of the on line complaints are due to poor research by the consumer or bad advice from whoever sold them the wrong floor for the wrong application. Also, most reviews of any product are negative because negative people love to complain. Happy customers just enjoy their floors and move on with their lives. I see bad reviews for 5 star restaurants, so bad reviews for a 5 star flooring manufacturer doesn’t surprise me.

      1. Hi Neil
        I agree 100% with your write up about wood floors and yes it is wood and you walk on it.
        I’m in the wood industry myself and have not seen any wood floor that doesn’t scratch or leaves dents when something dropped on floors over years of use, and trying to sue is never heard off.
        I know a very good solution for all these complainers below,
        DO NOT install any hardwood floor at all, put down carpet to avoid any scratches. Cheers

    4. Mirage hardwood flooring is the absolute worst flooring we’ve ever had the displeasure of putting down in our entire house no less! (Solid Maple) DO NOT BUY IT! You will cry after a few days when you see how easily it dents, and scratches, we also moved a rolling bar with smooth wheels to a different part of the room and it actually left the rolling wheel marks imprinted into the flooring! We were flabbergasted!!!! I also dropped the top to a pickle jar on the floor and it actually left the serrated edge from the pickle jar top imprinted into the wood!!!?? and as the article states above, they want absolutely nothing to do with coming out to see the damage! Or backing their warranty, they are very good at arguing with you about how much you don’t know about hardwood, and basically tell you that you can go to a website they suggest so your can educate yourself on how hardwood works!!!!!!??????? On top of being basically rude and argumentative with you about the damage telling you it’s your fault the floor is damaged?? I am looking into taking it to small claims court to get my money back, it would cost me thousands of dollars to rip out and replace this flooring, because of the molding ect so I’m not sure it’s worth it at this point. Save your money and heartache and buy something other than Mirage!

      1. I had a mirage engineered oak floor installed at great expense and it has been the worst experience and most expensive item of my entire renovation. I also called them but they were not interested in the problem with the floor. I dropped a wire clothing hanger from the cleaners in my closet it left a dent, I dropped my Iphone with foam rim and it left a large dent.
        When I find the equivalent of a business watch dog in Canada I will file a complaint as to the inferior product the export.
        I should have done more research but trusted the installer big mistake.
        I keep looking for a class action law suit, there have to be a multitude of people with the same experience.

        1. I feel your pain!! It makes me sick to think of all the money we spent to have this flooring installed and now it looks like crappy old flooring, there are scratches and dents everywhere, except in the corners where no one walks….. Like you I am an avid researcher before purchasing a product! I also trusted the installer and salesperson who sold us the product, the salesperson even came out to see our floors and was shocked at how much the floors weren’t holding up!! He helped us get in contact with Mirage in Canada and they wanted nothing to do with coming out to see the damage.
          I am going to start doing some research to find out how we can make them come out and see the damage and compensate for the crappy floors they sell!!! They are getting away with selling this product and NOT backing their warranty (if you go to their website they say all their flooring is back by three, I believe, different warranty’s???? There are so many bad reviews I almost wonder if everyone should get together and publicly call them out on their actions or non action as we have experienced, I will let you know if I find anything out.

    5. We currently have two rooms in our home that have Mirage flooring #10804, Oak Traditional, Natural Semi-Gloss, 3 1/4. We would like to continue this color in other rooms but have been told this particular flooring is no longer carried and would be a Special Order. Special Order means more $ and the flooring isn’t that durable. Scratches and Dents easily. Is there another Brand you would recommend that may have something similar and is more durable than the Mirage?

      1. Did you ever find an answer to your question? Our downstairs (other than dining room) is all Mirage 10804 Oak, SemiGloss, 3 1/4 also. I Googled it to find a retailer hoping to do the dining room and your comment came up. If you found a close match, please let me know what you went with.

    6. Hi! I was referred to you by another flooring company who wasnt able to help me. Do you have red oak natural finished harwood flooring, size 3/4″ x 2 1/4″? I need 150 sq ft of it. If so, can u give me a price please?

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