armstrong laminate flooring review

Armstrong Laminate Flooring Review

By Fortino Rosas / August 3, 2021 / 9 Comments

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    A famous athlete, the first astronaut to step on the moon, and apparently a laminate flooring. The name “Armstrong” conveys stellar and celestial things, so you would think the flooring would hold up to its moniker’s reputation.

    You want an out of this world experience. It’s time to pull out your handy computer, phone, or research device and determine whether or not this laminate is as heavenly as it sounds.

    What is it?

    Laminate flooring first came to the United States in 1994 and quickly became a popular option for affordable housing. The material often mimics the appearance of more expensive alternatives like stone and hardwood but lacks the cost.

    A lot of laminate additionally features a vinyl layer on the top to prevent damage to the flooring underneath. Many people choose this type of material over others because it claims to be resistant to scratches and buffs from heavy foot traffic and spills. The material is also safe for residential and commercial uses according to the EPA, which is a plus for people worried about what might be lurking in their homes.

    Armstrong itself is a business based in the United States which has been open for 150 years. The company possesses over 17 manufacturing facilities and takes pride if offering individuals a broad range of products and styles. People can pick up the product from most retailers.

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    Is it durable?

    No one wants to buy flooring which needs to be replaced within a year. One of the biggest questions homeowners often ask themselves is whether or not their brand new floor will truly hold up to the rigors of life.

    Thankfully for users of Armstrong laminate, the product is extremely durable. Laminate was designed to be easy to clean and hold up under heavy foot traffic, and Armstrong is no exception. Each of the manufacturer’s products received certification from the North American Laminate Flooring Association, guaranteeing a minimum level of resilience to common household disasters.

    Users of this product have discovered that the installed flooring is difficult to scratch, dent, or scuff, especially since the vinyl covering on the top is thick and easy to wipe clean.

    However, you will discover that the laminate doesn’t hold up in moist environments, especially around bathrooms, kitchens, or rooms which gather humidity. The moisture can cause the boards to warp and eventually break, bend, or crack, so be sure to read your Armstrong laminate’s information before installing it around the house.

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    How much does it cost?

    Armstrong laminate boards have a broad price range. You can expect to pay anywhere between $1.50 and $3.50 per sq. ft. As with many other flooring options, the cost of laminate will change based on the style you choose and whether or not you are buying in bulk.

    More expensive or popular selections, such as oak or walnut, tend to cost more than lesser options like beech. Styles which mimic stone are also usually more expensive because of the time involved in crafting the product.

    Another factor into your final cost will be the warranty. The majority of the laminate additionally features several options for individuals who would like to guarantee their purchase. Different styles come with different warranties, so you want to research your chosen product before you purchase. For example, these lines correlate with the following warranties:

    • Premium Lustre and Premium Commercial Collections – Lifetime warranty
    • Architectural Remnants – 50 Years
    • Coastal Living Collection – 30 Years
    • Timeless Naturals – 20 Years

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    Is it high-quality?

    Quality is important to homeowners because it determines whether or not flooring will last. Unfortunately, people who purchase Armstrong laminate will not be pleased.

    Numerous buyers have found problems with the product. Some of the issues you could face are broken and damaged laminate, gradual staining of the wood because of its chemical composition, and the flaking or crumbling of the laminate’s connecting mechanism.

    Some poor individuals also discovered that Armstrong has poor quality control – people throughout the United States discovered powder-post beetle eggs and infestations in their flooring after purchase. Some buyers also discovered that the laminate will chip and leave splinters in the feet of humans and pets who walk over it.

    However, other users have found that Armstrong laminate last them for years with no issues. Some people also enjoyed the installation process and discovered that the boards fit together well.

    At the end of the day, the quality of Armstrong is like spinning a wheel. Sometimes it will land on something good, but other times it will be bad.

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    Is there customer service?

    With some of the problems you are reading about, you might ask yourself: What is the customer service at Armstrong like?

    One of the most positive qualities of Armstrong is that it is quick to respond to customer questions, concerns, and complaints. The business is willing to work with individual homeowners to determine what the cause of a problem might have been, and many customers are issued replacement boards if something goes wrong during the delivery.

    Warranties are additionally honored. This sounds like it should be common sense, but you no doubt have encountered a company in your lifetime that has refused to follow through on a warranty. Armstrong has an excellent reputation and will probably address your needs quickly and efficiently.

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    What styles are available?

    Unlike some other laminates, Armstrong is available in both wood and stone mimicking styles. Potential customers like yourself can choose from several different style lines which range in price and affordability.

    As of 2018, Armstrong features 152 styles. You can choose from popular woods like walnut and oak, buy laminate which looks like traditional distressed wood, or change things up by buying products that look like customized stone shingles.

    You can also choose the level of gloss on the surface, ranging from high to low. The majority of the tiles have micro edges, but you can also select models with beveled, pressed, or square edges.

    When you do pick a style, be sure to check the tile size and thickness. Each section ranges in size from 5 to 45 in., and needs to be acclimatized to a room to prevent potential swelling or shrinkage.

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    How to install Armstrong laminate flooring?

    All Armstrong laminate flooring options feature a Lock&Fold technology that makes the laminate easy to install. However, if you have no experience in installing laminate flooring, you should either consider hiring a professional or educating yourself on the topic.
    When you visit the Armstrong site, you’ll find a section with a guide that will help you figure out what you need to do before and during installation. The laminate will also come with instructions that you should follow. You can use these to learn more about what you need to prepare and what tools you’ll need.

    Is Armstrong laminate flooring safe?

    Armstrong laminate is safe for you and your family. The brand takes all precautions to make sure that all the products they deliver are safe to install in your home. One of the problems with laminate flooring is that it tends to be slippery, though, and that will occur regardless of which brand you opt for.
    Each manufacturer will recommend that you clean the floors regularly and maintain them according to the instructions. If a spill happens, you should take care of it right away to prevent damage to the laminate.

    How to care for Armstrong laminate flooring?

    The brand recommends that you clean your new laminate flooring with a microfiber or terry cloth. You should also try their Armstrong Flooring Hardwood & Laminate Floor Cleaner, specifically made for these two flooring types. You can either spray the cleaner on a clean cloth or a clean mop cover.
    You can also vacuum the floors using a vacuum that is suitable for laminate flooring. Avoid wet mops, steam cleaners, and harsh chemicals. To maintain the health of your laminate floors, you should add protectors to the furniture.

    Where to buy Armstrong laminate floor cleaner?

    The Armstrong Flooring Hardwood & Laminate Floor Cleaner is available to get from numerous retailers. Some of the most popular choices include Amazon, Walmart, Menards, and more. This is a gentle cleaner that is suitable for laminate and hardwood floors.
    This cleaner won’t cause any damage to your floors if you follow the instructions. However, using any cleaner on laminate flooring is not recommended, and you should search for a solution specifically made for this material.

    Is Armstrong laminate flooring waterproof?

    Armstrong’s Audacity laminate is water-resistant and scratch-resistant. The Audacity collection is made with laminate flooring designs that can resist water for up to 72 hours. Although this is something worth knowing, you should always take care of liquid spills right away and never let water sit on laminate flooring for a long time.
    What’s good about this flooring type is that you can clean it with a wet mop. You don’t have to worry if you’ll damage it if you apply a wet mop because it’s resistant to water. That makes it perfect for families with kids and pets.

    The Verdict

    Armstrong laminate flooring seems to be a mixed bag for potential buyers, and the majority of problems happen once you have the product shipped to you. If you receive a quality product, you can expect your floor to be durable and last for years.

    However, some facilities have a record of shipping out subpar products which can turn people away from this brand. If you’re willing to take the risk, then Armstrong laminate can pay off.

    Have you had any weird experiences with this product? If so, share pictures, stories, and information on this website to help others make a decision.

    About Fortino Rosas

    Chief Floor Critic, 32 years of experience in flooring installation and sales

    Fortino Rosas is an independent flooring contractor with 32 years of experience in residential and commercial flooring installation and sales. He joined the Floor Critics team to share his expertise with our readers. Fortino has acquired vast knowledge and skills in the areas of product selection, space planning, and installation. He has installed flooring in residential, government, and commercial office projects in the Midwest. Visit Website.

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    9 thoughts on “Armstrong Laminate Flooring Review”

    1. We installed a laminate floor in 2006/2007 and was told it would last a lifetime, wrong!
      It may have lasted 2 years until it started to crack, chip, and pop. The corners are chipping off. It cracks so bad, my grandchildren’s eye open wide and say, “Grandma did you toot?” I have contacted Armstrong floors and the person who installed the laminated flooring, Armstrong blames the layer and the layer blames Armstrong’s representatives in standing by the product. Soooo, I am still putting up with a floor for all these years of cracking, making noises, chipping, etc. I cannot afford to replace the flooring so I am stuck with it! I have to purchase rugs and cover all the bad places which I should not have to do. Thanks for letting me vent.

      1. I cannot agree more. We purchased an Armstrong floor for our newly renovated kitchen and dinning room. We had it installed by the floor company so that if there were ever an issue warranty work would be covered–Ha! what a joke. After just ONE year, we have MULTIPLE (over 20!!!!) chips and scratches on this “durable floor” The issue I have is that I have no clue what is causing the floor to chip. I would understand if I dropped a heavy/sharp object on the floor and one occurred, but seriously I have no clue. Every time I vacuum the floor I find a new one. There is no fix to them, other than replacing the entire plank. I would be replacing over 20 planks on the floor a little over one year out!? So now the only fix I can afford is to put super glue on each chip to prevent water from going into the entire plank and making it bubble if it gets wet (like washing my floor!!!).
        I tried to file a claim–ANOTHER JOKE! The claim manager from National Carpet Mill Outlet in Ohio came took photos and then took MONTHS to get back to me. I ended up calling monthly to get any news and that’s how I found out my claim was declined. Because there were ‘scratches” that were caused by improper use. Well first of all most of my issues were chips in the floor caused by God knows what, and just because there was one or two scratches, again I am at a loss of what caused them, my entire claim is denied!???
        NEVER TRUST ARMSTRONG, THEY ARE A CRAPPY FLOOR COMPANY WHO CARES ONLY ABOUT THE BOTTOM LINE. There is no such thing as customer service anymore.

    2. Unfortunately we had to purchase Armstrong product because that was all the builder offered as a laminate. The main floor is a disaster – it didn’t last a year without squeaking everywhere even with strict humidity control.

      Basement finishing is OK but it’s obvious that the click edges lack integrity for the floor to float properly.

    3. We purchased Armstrong laminate for our entire first floor of our home. If a drop of water gets in a seam it will warp. We installed according to directions to use glue in seams in kitchen and bath. We contacted Armstrong regarding this issue and they would not do anything.. some of the boards look warped or beveled like in the seams. I would not recommend Armstrong, go with Pergo, my daughter has Pergo and she can set an ice cooler on her floor and people drip water from the drinks taken out of the cooler and she has not had one issue.

      1. I agree!!! This is the worst laminate floor ever! It chips, warps, scratched horribly… we are so disappointed in this flooring because it looks so beautiful but isn’t durable at all! Don’t waste your time or money! After just 2 yrs we are going to have to replace the flooring. Our previous Mannington laminate floor lasted 18 years! We should have just stuck with that brand 😡. We will never purchase Armstrong again!

    4. In December of 2016 I purchased and installed the Dark Grey Oak pattern from Armstrong’s Timeless Naturals Collection to cover the concrete area of my 600 square foot basement. Prior to installing the laminate flooring, I used the proper underlayment recommended for my project. As of this date, I have had no problems with the flooring. During the summer season, I use a dehumidifier to maintain a relative humidity level between 65 and 75 percent.

      During the school season, I use my basement to entertain my very active granddaughter with her many toys. So far, the laminate looks as new as it was when I installed it over three years ago! I would definitely recommend this flooring for its high quality and relatively low price (less than $2.00/sq. ft.)

    5. We purchased Armstrong Laminate in 2010. With dogs weighing over 200 pounds down to 10 pounds we needed a resilient floor. We recently had a water incident resulting in total loss of flooring on our main floor and basement. We lost all laminate, vinyl and carpeting due to water damage. It is uncertain if we will be given Armstrong due to the sheer scope of the project.

      As we go through the agonizing replacement process with insurance and subcontractors, I really wanted to note that Armstrong was a great floor and it held up well with dogs and foot traffic. Pictures through the years with our pets showed a great looking floor with no scratches or dents. I loved my Armstrong laminate.

    6. Hello,
      I recently had installed the Armstrong Audacity (Rio grande), This floor is impossible to keep clean. It shows every mark, every cleaning stroke. I went from Hardwood to Laminate to avoid this. Actually this is worse than my hardwood floor. Very disappointed that I installed this product on my main floor. Kitchen / Dining Room / Living room.

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